Fequently asked questions

frequently asked questions

FAQ

Please read these before booking

Cancellation is free until 24 hours before the booked program. After then, a 100% cancellation fee is charged.

You can book through our online booking engine, via telephone or email. Upon booking, you will receive a confirmation email from us stating the reservation of your program.Please note that in case of no advance payments, you are required to arrive at least 15 minutes before the program starts, otherwise your reservation is void.

Yes. E-scooter can be rented without a guide if you prefer to discover the city on your own terms. You can make a reservation through our online booking system.

Yes, but that is only for insurance reasons.

Deposit amount: 370 HRK or 50EUR

Yes, helmets are included in the rental price.

We will give you a map of the center and tips of best places to visit.

You CAN rent a scooter from us without an international drivers' license as long as the Police can read and understand your license (for example we won't accept licenses written in Chinese, Thai, Arabic, Cyrillic etc...BUT...  theoretically you should not drive without one if your license is from outside the EU.

You don’t need to book in advance, but in high season we recommend you do as we are often sold out.

Best way to pay us is over our booking system.You can also send a wire transfer to our bank (please send us an email and we'll let you know our bank account details).We accept cash and credit cards on spot.

PLEASE NOTE we don't accept ANY other method of payment

All of our scooters and bikes are fully third-party insured, but please note that our insurance group does not cover any damage you make to the vehicle, therefore you have to pay full price of damage you make.

To rent a scooter, you need to bring your valid photo ID card, passport or driver's license

In case of an accident caused by another vehicle, or if the scooter breaks down, we will come pick you up, and you will not incur into any extra expense.

Even if riding a scooter is easy and fun activity, it entails some risks; the helmet we give you are not a guarantee that you will not hurt yourself (or someone else) caution is advised when riding a scooter on open roads, with climbs, descents, twisting roads, turns, and of course traffic... a scooter is not a TOY.

Damages

Prices you can expect to pay in case of damage to one of our scooters

Most people are unaware that repairing a scooter is expensive, so we have created this page to provide some clear photographic examples. This way, everyone can judge for themselves what an accident would eventually cost.
The scooter good looks come from its body, so even minor damage requires the entire scooter to be taken apart, then and repainted twice (first with a preparation clear coat, followed by the paint coat). Finally, the stickers have to be re-applied and the whole body has to be reassembled. This process takes a minimum of 4-6 hours, depending on where the damage is located and how big it is.

We think the photos below are self-explanatory, but you are welcome to email us at [email protected] for further information.

Damage cost: 139 KN

Damage cost: 349 KN

Damage cost: 299 KN

Damage cost: 499 KN

Damage cost: 769 KN

Damage cost: 299 KN

Damage cost: 349 KN

Damage cost: 699 KN